privacy policy

Privacy Policy

Thank you for visiting Our JLP Magnets Store. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website https://jlpmagnets.com/.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Personal Information – Name, email address, phone number, billing and shipping address.

  • Order Information – Products purchased, order value, payment method.

  • Payment Information – Credit/debit card or payment gateway info (processed securely via Shopify, Stripe or PayPal – we do not store your card details).

  • Technical Data – IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate with you about your order status.

  • Respond to your questions or customer service requests.

  • Send you updates, marketing messages or promotional offers (if you opt in).

  • Improve and personalize your shopping experience.

3. Sharing of Information

We only share your information with third parties when necessary to run our business such as:

  • Shopify – our website hosting and e-commerce platform.

  • Payment Providers (Stripe, PayPal, etc.) – to process payments.

  • Shipping/Courier Partners – to deliver your order.

  • Marketing Tools – (email marketing providers) for newsletters (only if subscribed).

We will never sell your personal information to any third party.

4. Cookies

We use cookies to improve your browsing experience and to understand how you use our website. Cookies may collect information such as your browser type, pages viewed and other usage data.

5. Security

Your privacy and security is important to us. We use secure servers, SSL encryption and trusted third-party processors to protect your personal data. However, please note that no method of transmission over the internet can be 100% secure.

6. Your Rights

You have the right to:

  • Access or correct your personal information.

  • Unsubscribe from marketing emails at any time.

  • Request deletion of your data (where legally allowed).

To do so, please contact us via the details below.

7. Contact Us

If you have questions about this Privacy Policy or want to make a request regarding your information, please contact:

JLP Magnets
Email: hello@jennalouisepotter.com
Address: 2-28 Scenic Villa Drive, G14, Scenic Villas, Sandy Bay, Hong Kong Island Hong Kong SAR